Quantum of the Seas receives high marks for its scenic itineraries, friendly staff, and overall cruise experience, especially in Alaska. Guests praise the ship's cleanliness, comfortable cabins, and memorable excursions. However, some reviewers note disappointments with food quality, entertainment variety, and last-minute itinerary changes. There are also concerns about health protocols and the professionalism of some crew members. Despite these issues, most guests enjoyed their trip and found the service and ship amenities to be above average.