Jewel of the Seas receives high praise for its friendly and attentive staff, excellent itineraries, and overall enjoyable cruise experience. Guests consistently highlight the ship's cleanliness and the quality of service, though some note that the ship is older and could use updates. Food and entertainment receive mixed reviews, with some guests loving the dining options and shows, while others found them lacking or inconsistent. Excursions and ports are a major highlight, with many guests thrilled by the destinations visited. Some concerns are raised about cabin comfort, crowded dining areas, and occasional service lapses, but the majority of reviews are positive, making this a well-regarded cruise option.