Independence of the Seas receives generally positive reviews for its service, entertainment, and family-friendly atmosphere. Many guests praise the friendliness of the staff, the variety of activities, and the cleanliness of the ship. However, there are recurring criticisms about food quality, crowded public areas, and extra charges for amenities that were once included. Some guests also mention inconsistent service and aging ship decor. Overall, the ship is recommended for families and those seeking a lively cruise experience, but may not meet the expectations of seasoned cruisers looking for premium dining or a more relaxed atmosphere.