Grandeur of the Seas receives high praise for its exceptional crew and service, with many guests noting the friendliness and attentiveness of staff. However, the ship itself is frequently described as dated and in need of refurbishment, with issues such as small cabins, maintenance problems, and worn facilities. Food quality is mixed, with some guests enjoying the main dining room and specialty restaurants, while others found buffet options lacking. Entertainment and activities are generally well-received, though some found the offerings limited compared to newer ships. Excursions and ports are often a highlight, but itinerary changes and weather disruptions have caused disappointment for some. Pricing and value are a concern, with many noting extra charges for amenities and services. Overall, guests enjoy the cruise experience, especially due to the crew, but many feel the ship's age and added costs detract from the value.