Grandeur of the Seas receives high praise for its outstanding and friendly crew, with many guests highlighting the attentive service as a standout feature. However, the ship itself is frequently described as dated and in need of refurbishment, with issues such as small or musty cabins, maintenance problems, and limited amenities. Food quality is mixed, with some guests enjoying the main dining room and specialty restaurants, while others found the buffet and overall variety lacking. Entertainment and activities are generally well-received, though some found the offerings repetitive or below expectations. Excursions and ports are often a highlight, but weather and itinerary changes have caused disappointment for some. Pricing and value are a concern, with many noting extra charges for drinks, internet, and specialty services. Overall, guests enjoy the cruise experience, especially due to the staff, but the ship's age and added costs detract from the overall value.