Grandeur of the Seas receives high praise for its outstanding and friendly crew, making many guests feel welcome and well cared for. However, the ship itself is frequently described as old and in need of refurbishment, with several complaints about maintenance issues, small cabins, and dated amenities. Food quality is mixed, with some guests enjoying the main dining room and specialty restaurants, while others found buffet options lacking and food often cold or bland. Entertainment and activities are generally appreciated, though some found the offerings limited compared to newer ships. Excursions and ports are a highlight for many, but weather and itinerary changes have caused disappointment. Pricing and value are a common concern, with many guests feeling nickel-and-dimed by extra charges. Overall, guests enjoy the cruise experience thanks to the staff, but the aging ship and added costs detract from the overall value.