Enchantment of the Seas receives high marks for its exceptional service and friendly staff, with many guests feeling well cared for and appreciated. The ship is older and shows signs of wear, but is generally kept clean and comfortable. Food quality is mixed, with some guests enjoying the variety and others finding it mediocre or repetitive. Entertainment and activities are generally well-received, though some note a reduction in large shows and a need for more variety. Excursions and ports are highlights for many, though some were disappointed by itinerary changes or limited time at destinations. Pricing is considered reasonable, though some guests feel 'nickeled and dimed' by extra charges. Crowds and atmosphere are mostly positive, but some cruises had a high number of children, impacting the adult experience. Overall, the cruise offers good value and a relaxing experience, especially for those prioritizing service and friendly staff.