Enchantment of the Seas receives high marks for its exceptional service and friendly staff, with many guests feeling well cared for and appreciated. The ship is older and shows signs of wear, but is generally kept clean and comfortable. Food quality is mixed, with some guests enjoying the variety and others finding it mediocre or repetitive. Entertainment and activities are generally well-received, though some note a reduction in large shows and more reliance on smaller acts or trivia. Excursions and ports are highlights for many, though some express disappointment with itinerary changes or limited time at destinations. Crowds and atmosphere are mostly positive, but some cruises had a high number of children, which affected the experience for some adults. Overall, the cruise offers good value, especially for those seeking attentive service and a relaxing getaway, but may not meet the expectations of those looking for the latest amenities or gourmet dining.