Brilliance of the Seas receives high praise for its exceptional staff, quality food, and overall enjoyable cruise experience. Many guests highlight the attentive service, cleanliness, and memorable destinations. While the ship is noted to be older and showing some wear, the crew's dedication often compensates for these shortcomings. Some guests mention issues with maintenance, crowded areas, and occasional lapses in food or entertainment quality, but the majority of reviews are positive, especially regarding service and value.