Brilliance of the Seas receives high praise for its exceptional service, friendly staff, and enjoyable itineraries. Guests consistently highlight the quality of food, cleanliness, and the ship's welcoming atmosphere. While many appreciate the entertainment and activities, some note that the ship is showing its age, with maintenance issues and smaller cabins compared to newer vessels. Food quality is generally good, though a few guests found it inconsistent. The ship is well-suited for families and those seeking a relaxing cruise, but some travelers prefer larger ships for more amenities. Overall, Brilliance of the Seas offers a memorable cruise experience with excellent value, though there are areas for improvement.