The Sapphire Princess receives high praise for its attentive staff, enjoyable itineraries, and overall cruise experience, with many guests describing their trips as memorable and relaxing. Food and service are frequently highlighted as strong points, though some guests note inconsistencies in food quality and entertainment options. The ship is generally described as clean and well-maintained, but several reviews mention that it is showing its age and could benefit from refurbishment. Excursions and ports are often enjoyed, though a few guests found them overpriced or poorly organized. Value for money is commonly cited as a positive, but some guests felt there were too many add-on costs. Overall, the cruise is recommended for its friendly atmosphere and excellent service, despite a few areas for improvement.