The Sapphire Princess receives high praise for its attentive staff, enjoyable itineraries, and overall cruise experience. Most guests found the service exceptional, the food generally good, and the ship clean and comfortable, though some noted the ship is showing its age and could use refurbishment. Entertainment and activities are appreciated, but some guests found them repetitive or lacking on certain days. Value for money is often highlighted, though a few guests felt there were too many add-on costs. Excursions and ports are generally well-received, but there are occasional complaints about cancellations and poorly planned tours. The atmosphere is described as relaxing and friendly, with some concerns about crowding and smoking areas. Internet and specialty services are rarely mentioned. Overall, the Sapphire Princess is recommended for its service and memorable experiences, despite some areas for improvement.