The Ruby Princess receives generally positive reviews for its service, accommodations, and itineraries, with many guests praising the friendliness of the crew and the variety of destinations. However, there are recurring criticisms regarding food quality, entertainment variety, and some aspects of ship maintenance and organization. While many guests had memorable and enjoyable experiences, others noted a decline in standards compared to previous cruises, especially in food and service. Value for money and excursion experiences were mixed, and the ship's atmosphere was often described as crowded. Internet connectivity and specialty services also received some negative feedback.