The Island Princess receives generally positive reviews for its service, entertainment, and unique itineraries, especially for destinations like the Panama Canal and Alaska. Many guests praise the friendliness and professionalism of the staff, the comfort of the cabins, and the overall cruise experience. However, there are recurring criticisms regarding food quality and variety, ship maintenance, internet connectivity, and the value of excursions. Some guests also mention issues with crowding and extra charges. While many would cruise with Princess again, others felt the experience did not meet their expectations, particularly in comparison to other cruise lines.