The Grand Princess receives generally positive reviews for its service, staff friendliness, and overall cruise experience. Many guests praise the crew's attentiveness and the relaxing atmosphere, though some note the ship is showing its age and could use refurbishment. Food and entertainment receive mixed feedback, with some guests enjoying the dining and shows, while others find them lacking in variety or quality. Excursions are often described as enjoyable but sometimes overpriced. The ship is considered a good value by many, especially for those seeking a quieter, more traditional cruise, but some younger or more active travelers may find it less engaging. Specialty services and amenities are appreciated, though a few guests mention issues with accessibility and onboard shopping options.