The Grand Princess receives generally positive reviews for its service, staff friendliness, and overall cruise experience, especially for relaxing getaways and scenic itineraries. Many guests praise the crew and highlight memorable moments, but there are recurring criticisms regarding the ship's age, food quality, entertainment variety, and value for money. Some guests found the ship's amenities and activities lacking compared to newer vessels, and a few were disappointed by specific operational issues or itinerary changes. Overall, the Grand Princess is appreciated for its classic cruise experience, though it may not meet the expectations of those seeking modern amenities or more dynamic entertainment.