The Enchanted Princess receives generally positive reviews for its beautiful ship, attentive staff, and enjoyable itineraries. Guests frequently praise the service, food, and cleanliness, though some note issues with slow service, small cabins, and inconsistent food quality. Specialty dining and excursions are often highlighted as standouts, while some guests express disappointment with balcony rooms, entertainment variety, and the value of certain packages. The Medallion technology is appreciated but can be buggy. Crowding and atmosphere are mostly positive, especially on less-than-full sailings, but some mention overcrowding and pushy guests. Internet connectivity and specialty perks receive mixed feedback. Overall, the cruise offers a memorable experience with room for improvement in a few areas.
Service is widely praised for staff friendliness, efficiency, and attention to detail, though a few guests experienced slow bar service and unhelpful guest services.