The Enchanted Princess receives high marks for its beautiful ship, friendly and attentive staff, and generally excellent food and entertainment. Many guests praise the service and cleanliness, with several noting the efficiency of embarkation and the helpfulness of crew members. However, there are recurring criticisms regarding slow service in some areas, small cabin sizes, inconsistent food quality outside specialty restaurants, and issues with the Medallion app and WiFi. Some guests also felt the ship could be crowded at times, and a few were disappointed by certain ports or excursions. Overall, the cruise is seen as a great value and enjoyable experience, especially for those prioritizing service and ship quality.