The Enchanted Princess receives high marks for its beautiful ship, friendly and attentive staff, and enjoyable itineraries. Many guests praised the quality of service and the overall cruise experience, highlighting the ship's cleanliness and the efficiency of the Medallion system. However, there are recurring criticisms regarding food quality and variety, slow service in some areas, small cabin sizes, and issues with specialty services and internet connectivity. Some guests also noted overcrowding and a lack of amenities compared to other cruise lines. Despite these drawbacks, the majority of reviews reflect a positive experience, with many guests eager to cruise with Princess again.