The Emerald Princess receives generally positive reviews for its service, itineraries, and staff, but there are notable criticisms regarding food quality, entertainment, embarkation/disembarkation processes, and crowding. Many guests praise the friendliness and professionalism of the crew, the cleanliness of the ship, and the variety of destinations. However, food and dining experiences are inconsistent, with some guests finding meals excellent and others disappointed by quality and variety. Entertainment and activities are hit or miss, with some standout performances but also reports of lackluster shows and limited activities. Cabins are generally clean and comfortable, though some find them small or dated. Pricing is seen as fair by many, but there are complaints about extra charges and value. Excursions are often enjoyable, though some are poorly organized. Crowding and atmosphere can be an issue, especially during peak times. Internet and connectivity are frequently criticized for being unreliable. Overall, the Emerald Princess offers a solid cruise experience, especially for those prioritizing service and destinations, but there are areas for improvement.