The Emerald Princess receives generally positive reviews for its service, itineraries, and staff friendliness, but there are notable criticisms regarding food quality, embarkation/disembarkation processes, and entertainment. Many guests praise the ship's cleanliness and the professionalism of the crew, while others feel the ship is showing its age and could benefit from updates. Food and dining experiences are mixed, with some guests enjoying specialty restaurants and others disappointed by buffet and main dining options. Excursions and ports are often highlighted as cruise highlights, though some excursions are poorly organized. Crowds and long waits are a recurring issue, especially during embarkation and at popular venues. Overall, the Emerald Princess offers a solid cruise experience with room for improvement in several key areas.