The Emerald Princess receives generally positive reviews for its service, staff friendliness, and interesting itineraries, especially for destinations like the Panama Canal, Alaska, and the British Isles. However, there are recurring criticisms regarding food quality and variety, entertainment, embarkation/disembarkation processes, and occasional issues with crowding and ship maintenance. While many guests praise the value and overall experience, others compare it less favorably to other cruise lines, particularly in terms of dining and entertainment. The ship is described as clean and well-maintained by most, but some note it is showing its age. Pricing is seen as fair, though some guests dislike the extra charges for amenities. Excursions are generally enjoyed, but some report disorganization. Internet and app connectivity are commonly cited as weak points.