The Crown Princess receives generally positive reviews for its service, staff friendliness, and itineraries, with many guests praising the crew's attentiveness and the relaxing atmosphere. However, there are recurring criticisms regarding the ship's age and maintenance, inconsistent food quality, and issues with entertainment variety. Some guests also mention problems with excursions, pricing, and crowd management. While many first-time cruisers and loyal Princess guests report excellent experiences, others express disappointment with specific aspects such as cabin comfort, specialty dining, and compensation for missed ports. Overall, the ship offers a solid cruise experience, but there are areas in need of improvement.