Pride of America receives mixed reviews, with many guests praising the itinerary and the opportunity to see multiple Hawaiian islands efficiently. Service is generally described as friendly and helpful, but there are notable complaints about understaffing, especially post-pandemic, leading to long waits and closed venues. Food quality is inconsistent, with specialty restaurants receiving higher marks than main dining rooms or buffets. Entertainment and activities are considered limited compared to other cruise lines. Cabins are often described as small but clean, though some guests experienced maintenance issues. Ship cleanliness and quality are generally good, but some areas are reported as worn or in need of updating. Pricing is seen as high, with extra charges and surcharges a common complaint. Excursions are a highlight for many, though some found them expensive or poorly organized. The atmosphere is relaxed, but crowds and long waits can detract from the experience. Internet service is widely criticized. Specialty services like spas receive mixed feedback. Overall, the cruise is recommended for those wanting to see Hawaii, but expectations for food, entertainment, and value should be managed.