The Norwegian Star receives mixed reviews, with many guests praising the friendly and helpful staff, interesting itineraries, and enjoyable entertainment. However, there are recurring complaints about food quality and variety, slow or inconsistent service, issues with ship maintenance and amenities, and dissatisfaction with changes to itineraries and port times. The ship is generally considered clean and comfortable, but some feel it is outdated and in need of refurbishment. Excursions and specialty services are often seen as overpriced or poorly managed. Overall, the cruise offers good value for some, but others find it lacking compared to other major cruise lines.