The Norwegian Star receives mixed reviews, with many guests praising the friendly and helpful staff, excellent entertainment, and diverse itineraries. However, there are recurring complaints about food quality and variety, slow or inconsistent service in dining rooms, and issues with ship maintenance and amenities. Excursions and port experiences are generally positive, though some guests found them overpriced or poorly organized. The ship's age and occasional mechanical issues are noted, and while many found the cruise to be good value, others felt it did not meet the standards of competing cruise lines.