Norwegian Spirit receives generally positive reviews for its service, destinations, and entertainment, but is frequently criticized for its aging ship, inconsistent food quality, and some organizational issues. Many guests praise the friendliness of the crew and the value of the itineraries, but recurring complaints include outdated cabins, slow or poor service in some areas, and high extra charges. The ship's cleanliness and entertainment are often highlighted as strong points, while food and excursions receive mixed feedback. Overall, the cruise is seen as enjoyable, especially for the destinations, but the ship itself is in need of refurbishment.