9-Night USA Cruise + Tour

The Norwegian Joy receives mixed reviews from guests. Many praise the ship's friendly staff, diverse dining options, and impressive entertainment, while others express disappointment with overcrowding, inconsistent service, and logistical issues such as embarkation and disembarkation. Food quality and cabin comfort are generally rated as good, though some guests find them average compared to other cruise lines. Excursions and port experiences are sometimes hampered by cancellations or weather, and several reviewers note that the ship can feel too large and crowded. Pricing and extra charges are a common concern, with many feeling nickel-and-dimed. Overall, the Norwegian Joy offers a memorable cruise experience for many, but some aspects fall short of expectations.