The Norwegian Joy receives mixed reviews, with many guests praising the ship's friendly staff, diverse dining options, and exciting itineraries. Positive experiences highlight excellent service, comfortable accommodations, and memorable entertainment. However, several guests report issues with embarkation and disembarkation, crowded public spaces, inconsistent food quality, and extra charges for amenities. Some also mention disappointment with canceled ports and excursions, as well as occasional maintenance and cleanliness concerns. Overall, the ship is recommended for its vibrant atmosphere and attentive crew, but guests should be prepared for potential logistical challenges and additional costs.