The Norwegian Jewel receives generally positive reviews for its service, staff friendliness, and scenic itineraries, especially in Alaska and the Panama Canal. Many guests appreciate the ship's manageable size, variety of excursions, and the flexibility of freestyle dining. However, there are recurring criticisms regarding food quality in main dining rooms, internet connectivity, and some aspects of cabin comfort. Pricing and value perceptions are mixed, with some guests feeling the cruise offers good value, while others cite high onboard costs. Entertainment and activities are mostly praised, though some found them lacking compared to other lines. Overall, the Jewel is recommended for its service and destinations, but with room for improvement in food and extras.