The Norwegian Jewel receives generally positive reviews for its service, staff friendliness, and scenic itineraries, especially in Alaska and the Panama Canal. Many guests appreciate the ship's manageable size, variety of excursions, and the flexibility of freestyle dining. However, there are recurring criticisms regarding the quality and variety of food in the main dining rooms, the value of specialty dining, and the cost of onboard extras such as internet and excursions. Cabins are often described as clean but sometimes small or lacking in storage. Entertainment is usually well-received, though some found it lacking compared to other lines. Pricing and value are mixed, with some guests feeling nickel-and-dimed. The ship is praised for cleanliness and a relaxed atmosphere, but some mention crowding in dining areas and issues with smoke in casinos. Internet connectivity is a common pain point. Overall, the Norwegian Jewel offers a solid cruise experience with standout service and scenery, but with room for improvement in food quality and onboard value.