The Norwegian Jewel receives generally positive reviews for its friendly and attentive staff, enjoyable itineraries, and well-maintained ship. Many guests praise the service, entertainment, and flexibility of freestyle dining. However, there are recurring criticisms regarding the quality and variety of food in the main dining rooms, expensive onboard costs, and poor internet connectivity. Cabins are described as clean but sometimes small or lacking in amenities. Excursions are mostly well-received, though some guests find them overpriced or poorly scheduled. The ship's atmosphere is relaxed and rarely crowded, but some guests note issues with smoke in certain areas and a lack of onboard activities. Overall, the Norwegian Jewel offers a solid cruise experience with standout service, but there is room for improvement in food quality, value, and specialty services.