The Norwegian Jewel receives high praise for its friendly and attentive staff, enjoyable itineraries, and overall cruise experience. Many guests highlight the ship's manageable size, scenic routes (especially Alaska and Panama Canal), and the flexibility of freestyle dining. However, there are recurring criticisms regarding the quality and variety of food in the main dining rooms, the value of specialty dining, internet connectivity, and some aspects of cabin comfort. Pricing and onboard upselling are also noted as concerns. Entertainment and excursions are generally well-received, though some guests found the onboard activities lacking compared to other lines. Overall, the Jewel offers a solid cruise experience with standout service, but there is room for improvement in food, value, and amenities.