The Norwegian Jade receives mixed reviews, with many guests praising the staff, service, and itineraries, while others express disappointment with food quality, entertainment, and value for money. The ship is often described as clean and well-maintained, but some feel it is dated and cabins are small. Specialty dining and certain excursions are highlights, but issues with internet, pricing, and crowded excursions are noted. Overall, the cruise offers a good experience for many, especially those seeking interesting ports, but there are areas for improvement.