The Norwegian Jade receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and overall cruise experience, while others express disappointment with service, food quality, entertainment, and value for money. The ship is often described as clean and well-maintained, but some guests find the cabins small and the ship lacking in amenities compared to larger vessels. Specialty dining and excursions are frequently highlighted as positives, though issues with internet connectivity, pricing, and crowded excursions are noted. Overall, the Jade is recommended for its destinations and staff, but expectations should be managed regarding food, entertainment, and extra costs.