The Norwegian Jade receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and overall cruise experience, while others express disappointment with aspects such as food quality, entertainment, and value for money. Service is frequently highlighted as a strong point, but some guests note recent declines in quality and staff numbers. Food and dining experiences are varied, with specialty restaurants often praised but main dining options described as mediocre by some. Entertainment and activities are hit or miss, with some guests enjoying the shows and others finding them lacking. Cabins are generally clean but often described as small or outdated. Pricing and value are a concern for several guests, especially regarding onboard charges and excursions. Excursions and ports are mostly well-received, though some mention poor organization or limited time at destinations. Internet and connectivity receive consistently negative feedback. Overall, the Jade offers a solid cruise experience, especially for those prioritizing itinerary and service, but may fall short for guests seeking top-tier food, entertainment, or value.