The Norwegian Jade receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and overall cruise experience, while others express disappointment in areas such as food quality, entertainment, and value for money. Service is generally well-regarded, but some guests note a decline in quality and attentiveness. Food and dining experiences vary widely, with specialty restaurants receiving high marks but main dining options often described as mediocre. Entertainment and activities are hit-or-miss, with some standout performances but also complaints about limited options and lackluster shows. Cabins are frequently described as small, though clean and comfortable, and the ship itself is noted for its cleanliness and organization. Pricing and value are contentious, with several guests feeling that onboard costs are high. Excursions and ports are a highlight for many, though some find them expensive or poorly organized. Internet connectivity is a common pain point, with many guests dissatisfied with the WiFi service. Overall, the Norwegian Jade offers a solid cruise experience, especially for those prioritizing itinerary and service, but may fall short for guests seeking top-tier dining, entertainment, or value.