11-Night Europe Cruise + Tour

The Norwegian Gem receives generally positive reviews for its friendly and attentive staff, clean ship, and enjoyable entertainment. Food quality and variety receive mixed feedback, with some guests praising specialty dining and others finding the main dining options repetitive or mediocre. Service is often highlighted as a strong point, though some inconsistencies and negative experiences are noted. The ship's cleanliness and public areas are well-regarded, but some guests mention maintenance issues and crowded spaces. Excursions and port changes have caused frustration for some, especially when itineraries were altered or transportation was poorly managed. Pricing and value are seen as fair by many, though extra charges and gratuities are a common complaint. Overall, the Norwegian Gem offers a fun and relaxing cruise experience, but there is room for improvement in food consistency, crowd management, and communication regarding excursions.