The Norwegian Escape receives generally positive reviews for its service, food, entertainment, and overall cruise experience, especially for families and first-time cruisers. Many guests praise the friendliness and professionalism of the staff, the cleanliness of the ship, and the variety of activities available. However, some recurring criticisms include crowded public spaces, issues with the main dining room food quality, extra charges for specialty items, and occasional disorganization during embarkation or excursions. The ship's large size is both a positive (for amenities) and a negative (for crowds and navigation). Overall, most guests had a memorable and enjoyable cruise, though a few experienced disappointments with specific aspects.