The Norwegian Escape receives generally positive reviews for its service, food, entertainment, and overall cruise experience. Many guests praise the friendly and attentive staff, the cleanliness of the ship, and the variety of activities and dining options. However, there are recurring complaints about crowding, the size of the ship, issues with specialty charges, and some inconsistencies in service and food quality. Entertainment and excursions are often highlighted as strong points, but some guests found the main theater shows lacking or difficult to access due to reservation requirements. Internet connectivity and extra charges for certain amenities are also noted as areas for improvement. Overall, the ship offers a fun and memorable cruise, especially for families, but may not be ideal for those seeking a quieter or more intimate experience.