The Norwegian Epic receives mixed reviews, with many guests praising the staff, service, and itinerary, but expressing disappointment with the ship's design, crowded spaces, cabin layouts, and added costs. Food and entertainment are generally rated as good, though not outstanding, and many guests feel the ship is too large for the facilities provided. Value for money and organization, especially during embarkation and disembarkation, are common concerns. Overall, the ship is recommended for its destinations and service, but not for those seeking a more intimate or luxurious cruise experience.