The Norwegian Epic receives mixed reviews, with many guests praising the staff, service, and itineraries, but expressing significant dissatisfaction with the ship's design, crowded spaces, cabin layouts, and extra charges. Food and entertainment are generally rated as good, though not exceptional, and the ship's cleanliness and maintenance are noted as inconsistent. Many guests feel the ship is too large and crowded, leading to long waits and a lack of relaxation. Value for money is questioned due to frequent extra charges. Excursions and ports are often highlights, but organization can be lacking. Internet and specialty services receive lower marks. Overall, the Norwegian Epic is best suited for those who prioritize itinerary and service over ship design and crowd levels.