Norwegian Breakaway receives generally positive reviews for its service, food, entertainment, and variety of activities, with many guests praising the friendliness of the staff and the quality of the Haven experience. However, common complaints include overcrowding, upcharges for specialty dining and services, inconsistent service quality, and issues with smoking in public areas. The ship's size and atmosphere are both a draw and a drawback, depending on guest preferences. Overall, the cruise offers good value and a fun experience, especially for families, but may not suit those seeking a more intimate or luxury experience.