The Norwegian Breakaway receives generally positive reviews for its service, food, entertainment, and variety of activities, with many guests praising the friendliness of the staff and the quality of the Haven experience. However, common criticisms include overcrowding, upcharges for specialty dining and activities, inconsistent service, and issues with smoking in public areas. The ship's size and atmosphere are both a draw and a drawback, depending on guest preferences. Value for money is seen as fair, though some feel nickel-and-dimed by extra charges. Excursions and port experiences are mostly positive, but some guests found them rushed or poorly organized. Overall, the Breakaway is recommended for families and those seeking a lively, activity-filled cruise, but may not suit those seeking a more intimate or luxurious experience.