Norwegian Breakaway receives generally positive reviews for its service, food, entertainment, and variety of activities, especially in The Haven and specialty areas. Many guests praise the friendly and attentive staff, the quality of excursions, and the flexibility of freestyle cruising. However, common complaints include overcrowding, upcharges for specialty dining and events, inconsistent service, and issues with smoking in public areas. Food quality is often described as good but sometimes inconsistent, and some guests find the ship too large and busy. Overall, the ship offers a fun, lively atmosphere with plenty to do, but may not suit those seeking a more intimate or all-inclusive experience.