Holland America's Zuiderdam receives high marks for its exceptional service, friendly crew, and well-organized itineraries, making it a favorite among mature travelers seeking a relaxing and scenic cruise experience. The food and dining options are generally praised, though some guests note inconsistency and a decline compared to previous years. Entertainment and activities are varied, with musical performances and enrichment programs standing out, but some guests find daytime activities and main stage shows lacking. Cabins are often described as comfortable and spacious, though a few mention maintenance or storage issues. Excursions are popular and informative, but there are complaints about missed ports and communication. The ship is clean and well-maintained, though some areas could use updates. Pricing is seen as fair, but some specialty services and excursions are considered overpriced. Overall, the Zuiderdam offers a quality cruise experience, especially for those seeking a slower pace and attentive service.