Built in 2004 and refurbished in 2017, the Holland America Westerdam weighs 82,348 tons and features space for 1,916 guests. With a large number of oceanview and balcony staterooms, the Westerdam provides the opportunity for guests to experience all of the sights and sounds of their vacation, and through the Window’s Digital workshop, guests can learn to share their experiences through technology. Dining is varied onboard from five-course menus in the Vista Dining Room to the relaxed Lido Restaurant, and guests seeking a more intimate environment can enjoy the Pinnacle Grill. The Explorations Café onboard features an extensive library and opportunities to relax and read while sipping coffee beverages.
Holland America Westerdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly and helpful staff, clean ship, and well-organized logistics. However, some guests note a decline in food quality, entertainment, and ship maintenance compared to previous years, as well as issues with excursions and communication. The cruise offers good value for the price, but some aspects such as specialty services, internet, and certain accommodations could be improved.
Service is frequently highlighted as a standout feature, with many guests describing the staff as friendly, helpful, and accommodating. Some mention inconsistencies and longer wait times, but overall, service is a strong point.