The Holland America Volendam receives high praise for its attentive and friendly service, well-organized excursions, and overall enjoyable itineraries. Many guests highlight the ship's cleanliness and comfortable accommodations, as well as the professionalism of the staff. However, some reviews note that the ship is older and could use updates, with occasional issues in maintenance and decor. Food quality is generally good, though some guests found buffet options lacking and noted extra charges for certain menu items. Entertainment and activities are appreciated, but some guests felt there was less to do on the smaller ship. Excursions are well-organized but sometimes overpriced or disappointing. Overall, the Volendam offers a pleasant cruise experience, especially for those seeking excellent service and interesting ports.