The Holland America Line Rotterdam receives generally positive reviews for its beautiful, modern ship, excellent staff, and enjoyable itineraries. Guests praise the cleanliness, comfort, and service, but note some declines in food quality, entertainment, and staff levels compared to previous years. Crowding and value for money are recurring concerns, as are issues with excursions, internet, and specialty services. The ship is best suited for adults and seniors, with less appeal for families with teenagers.