Built in 2003 and refurbished in 2007, the Holland America Oosterdam weighs 82,305 tons and carries 1,916 guests. Vibrant colors and exciting artistry complement this mid-sized ship, the second of the Vista-class ships from Holland America. Through the Culinary Arts Center, guests can engage in enriching lectures from Master Chefs and culinary guests on food preparation, pairing, and more. Dining onboard the Oosterdam is enjoyed in the 5-course Vista Dining Room, the reservations-only Pinnacle Grill, and the casual Lido Restaurant. Holland America also offers programs for kids onboard with Club HAL for kids age 3 – 12 and The Loft for kids age 13 – 17.
Holland America's Oosterdam receives generally positive reviews for its attentive service, quality food, and interesting itineraries, especially for mature travelers. Many guests praise the friendliness of the staff and the cleanliness of the ship, though some note that the ship is showing its age and could use refurbishment. Food and dining are often highlighted as a strong point, but there are mixed opinions about entertainment and onboard activities, with several guests finding them lacking, especially for younger or more active cruisers. Excursions and ports are mostly well-received, though some guests express disappointment with last-minute changes or lack of information. Pricing is seen as fair, though some mention hidden fees and expensive extras. The atmosphere is generally relaxed and caters to an older demographic. Internet connectivity and specialty services like the spa receive more criticism. Overall, the Oosterdam is recommended for those seeking a comfortable, service-oriented cruise experience, particularly for older travelers.
Service is consistently praised as attentive, friendly, and professional, with many guests highlighting the crew's efforts to accommodate needs and resolve issues. Some isolated complaints about slow service or feeling rushed, but these are outweighed by positive experiences.